A family-owned North East agency helping ambitious UK eCommerce brands grow and scale through Shopify.
Shopify Agency with Search Marketing at Its Core
We're a family owned boutique agency based in the North East, helping ambitious eCommerce brands across the UK grow, scale, and thrive on Shopify.
Unlike traditional web design agencies that simply build websites, we focus on creating Shopify stores that are designed to drive growth. Our approach combines Shopify expertise with search marketing, conversion optimisation, CRM, retention marketing, and customer experience strategies to help brands acquire more customers and increase lifetime value.
More Than Just a Shopify Agency
A great looking website is only part of the equation. For eCommerce brands to succeed, they need visibility, traffic, conversions, and customer retention.
That's why search marketing sits at the heart of everything we do.
From technical SEO and content strategy to paid media, user experience optimisation, CRM, and customer retention, we help brands build sustainable growth that delivers long term results.
Whether you're migrating from another platform like WordPress, Magento or a proprietary solution, launching a new Shopify store, or looking to accelerate growth from your existing site, our team works closely with you to identify opportunities and implement strategies that move the needle.
A boutique agency approach
As a family run agency, we pride ourselves on building genuine partnerships with our clients.
You'll never be passed between multiple account managers or become just another number in a large agency portfolio. We take a hands on approach, working closely with founders, marketing teams, and business owners to understand their challenges, objectives, and growth ambitions.
Our size allows us to remain agile, responsive, and focused on delivering measurable outcomes rather than ticking boxes.
More Than Just a Shopify Agency
A great looking website is only part of the equation. For eCommerce brands to succeed, they need visibility, traffic, conversions, and customer retention.
That's why search marketing sits at the heart of everything we do.
From technical SEO and content strategy to paid media, user experience optimisation, CRM, and customer retention, we help brands build sustainable growth that delivers long term results.
Whether you're migrating from another platform like WordPress, Magento or a proprietary solution, launching a new Shopify store, or looking to accelerate growth from your existing site, our team works closely with you to identify opportunities and implement strategies that move the needle.
Combining these disciplines under one roof, we help brands create a joined up growth strategy that increases visibility, drives traffic, improves conversion rates, and maximises customer lifetime value.
How we help brands grow
Our services are designed to support every stage of the customer journey:
- Shopify Design & Development
- B2B Brochure website design
- Shopify Migrations
- Search Engine Optimisation (SEO)
- Paid Media Management
- Conversion Rate Optimisation (CRO)
- UX & UI Improvements
- CRM & Email Marketing
- Customer Retention Strategies
- Analytics & Performance Tracking
- AI Search & Answer Engine Optimisation (AEO)
We Don't Just Work with Shopify Brands
While Shopify is our platform of choice for many growing eCommerce businesses, our expertise extends far beyond a single platform.
If you're happy with your existing eCommerce platform but want to improve visibility, increase conversion rates, grow average order value (AOV), or generate more revenue from your marketing efforts, we can help.
We work with brands across a range of eCommerce platforms, including:
- Shopify
- WordPress & WooCommerce
- Magento
- BigCommerce
- Custom eCommerce Solutions
Our growth marketing strategies are platform agnostic. Whether your website is built on Shopify, Magento, WordPress, or another platform, the fundamentals remain the same: attracting the right audience, improving the customer experience, increasing conversion rates, and maximising customer lifetime value.
Many of our clients come to us because they're frustrated with the results they're receiving from their current agency. Common challenges include poor SEO performance, rising acquisition costs, limited visibility in search, underperforming paid media campaigns, and a lack of strategic direction.
If you're satisfied with your eCommerce platform but feel your search marketing, paid media, CRM, or retention activity isn't delivering the results it should, we'd be happy to provide a fresh perspective.
Sometimes the biggest growth opportunity isn't changing your platform, it's changing your approach to marketing.
Our team can work alongside your existing technology stack to help increase organic visibility, improve conversion rates, grow average order values, and ultimately drive more profitable growth for your business.
A Different Approach to Agency Partnerships
Many agencies operate on a traditional retainer model focused on completing tasks, providing support, and ticking boxes each month.
That's not how we work.
We believe the best results come from understanding your business at a deeper level. We take the time to learn your vision, commercial objectives, product roadmap, operational challenges, and growth ambitions.
This allows us to build a strategy and retainer model that is aligned to where you want the business to be in 6, 12, and 24 months' time.
Our role isn't simply to execute tasks, it's to challenge, advise, and help prioritise the activities that will have the greatest commercial impact.
If an idea, project, or marketing activity isn't likely to deliver measurable revenue growth, improve customer experience, increase efficiency, or save valuable time, we'll ask the difficult questions.
We believe your investment should be directed towards initiatives that create tangible business outcomes, not vanity metrics or unnecessary activity.
One of the most common questions clients ask us is:
"Where should we invest our marketing budget for the greatest return?"
That's where our experience across SEO, Paid Media, CRM, AEO, Conversion Rate Optimisation, and Customer Retention becomes invaluable.
We help clients identify the biggest opportunities, prioritise investment, and build growth strategies that deliver measurable results.
We don't measure success by the number of tasks completed.
We measure success by the growth we help create.
Our mission
Our mission is simple: to help ambitious eCommerce brands unlock their growth potential through Shopify and search led marketing.
We believe that successful eCommerce growth comes from the combination of a high performing platform, exceptional customer experiences, and marketing strategies that deliver measurable commercial outcomes.
Whether you're looking to improve visibility, increase revenue, enhance customer retention, or prepare your business for its next phase of growth, we're here to help.
Let's build something that grows.
Let's Talk Shopify search and growth
About Us
Find us
Company: Lionheart Marketing
Street. Palace 28 -29 Esplanade, Redcar TS10 3AE